Terms & Conditions
The Terms & Conditions listed below apply to the sale and purchase of goods between you and Studio Preta. These Terms & Conditions do not affect your statutory right as a consumer. By ordering any product from us you are accepting these Terms & Conditions. These Terms & Conditions can be changed without any prior notification and it remains the responsibility of the customer to be familiar with them prior to placing an order.
Orders & Pricing
All orders are subject to Studio Preta’s approval and product availability. The prices of the products are correct at the time of publication on the website. Studio Preta reserves the right to change prices on its website without prior notification. Occasionally, errors may occur. If there has been an error in the price of goods that you have ordered, Studio Preta will inform you as soon as possible. On these occasions, you can choose to either cancel your order or reorder it at the correct price. If Studio Preta is unable to contact you about an incorrect price this will result in an order cancellation and any payments made will be refunded.
All goods are priced in GBP, and all other currencies are calculated automatically from this, meaning it should be regarded as a guide only.
LIMITATION OF LIABILITY
Although Studio Preta takes care to ensure accuracy is met, it cannot make any warranties as to the accuracy of the information placed on its web pages. The extent of Studio Preta’s liability for any breach of these Terms & Conditions shall be limited to the value of the goods ordered by you in the relevant transaction.
When you submit an order, you will be sent an email confirming your order as well as a further email notifying the dispatch of your order along with tracking information.
Studio Preta may on occasion be unable to fulfil your order immediately. If this is the case Studio Preta will inform you as soon as possible with details of any delays or issues that may occur. Please note that every care is taken in maintaining this website but errors and omissions in the information, availability and prices may occur. Studio Preta will try to show actual product pictures where possible but some may be for illustrative purposes only.
Responsibilities of the Customer
It is the responsibility of the Customer to ensure that all information given on your order form is complete and accurate. Where information given by the Customer is incomplete, misleading or incorrect the Customer will be liable for any costs involved in resolving the matter. The Customer is not permitted to copy, reproduce, publish or use in any manner any item/content on the website.
All credit and charged card holders are subject to validation checks and authorization by the card issuer. If the issuing institution refuses to authorize payment, Studio Preta will not dispatch the goods and will not be liable for any delays or non-delivery of orders.
WHAT STUDIO PRETA COLLECTS
When you make a purchase through the website, Studio Preta collects certain information from you – name, billing and shipping address, payment information (including card numbers, email address and phone number). Studio Preta may also ask for your body measurements – height, bust and hip measurements – to better advise you on the best size to order.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. Traffic log cookies identify which pages of the website are being used and help Studio Preta improve the website.
WHAT STUDIO PRETA DOES WITH THIS INFORMATION
Studio Preta requires this information to understand your needs and provide you with a better service, and in particular for the following reasons – internal record keeping and fulfilling any orders placed through the website. This involves the processing of your payment information, making of the garments, shipping and providing you with invoices/order confirmation and tracking information. Studio Preta may use the information to improve its services and products. The information provided from your device helps Studio Preta screen for potential risk and fraud.
Studio Preta will not sell, distribute or lease your personal information to third parties unless it has your permission or is required by law to do so. You may request details of personal information which Studio Preta holds about you under the Data Protection Act 1998 – a small fee will be payable. If you would like a copy of the information held, please email
SECURITY & YOUR RIGHTS
Studio Preta is committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, Studio Preta has put in place suitable physical, electronic and managerial procedures to safeguard and secure the information collected.
If you are a European resident, you have the right to access personal information that is held about you and ask that your personal information be corrected, updated or deleted. If you would like to follow through with any of these rights, please email
LINKS TO OTHER WEBSITES
Studio Preta’s website may contain links to other websites of interest. However, once you have used these links to leave www.studiopreta.com, you should note that Studio Preta does not have control over other the website. Therefore, Studio Preta cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites which are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Questions about the Terms & Conditions should be sent to