FAQs

SUSTAINABILITY

Studio Preta is constantly working on ways to implement sustainable practices however, it cannot claim it is 100% sustainable. What Studio Preta can guarantee is that the materials used (ex-designer, deadstock, upcycled textiles from garments) are carefully sourced. The styles are handmade to order, meaning only what is ordered is produced and items featured in the Available Now section are one-offs from upcycled garments or items made from very limited quantity fabric available. The goal is to minimize waste as much as possible.
 

DOES STUDIO PRETA SHIP WORLDWIDE

Yes! Every order is handmade in London and shipped with tracking details sent once your purchase has been dispatched. For more information, please see the Delivery & Returns sections.
 

HOW LONG DOES IT TAKE FOR ORDERS TO BE MADE AND DELIVERED

It all depends on demand, but the current lead-time is approximately 1-3 weeks for execution and delivery. Once your order has been dispatched an email with tracking information will be sent.
 

CAN STYLES BE RESTOCKED?

Every style is limited edition and dependent on how much fabric can be sourced. Due to the nature of the textiles used some pieces might not be available again in particular fabrics – these will be displayed with a ‘sold out’ tag. Otherwise, if an ‘out of stock’ tag is visible instead, it means the fabric is not yet sold out and an order can still be placed in the next drop.
 

COMPOSITION & CARE

Due to the nature of the textiles used unless specifically mentioned we recommend Dry Cleaning your pieces.
 

WHAT SIZE TO ORDER

Please use Studio Preta's Size Guide section.
However, if still in doubt please email info@studiopreta.com
  

CAN’T SEE MY SIZE

Studio Preta is looking into expanding its sizing and truly build an inclusive brand however, in the meantime if you cannot see your size, Studio Preta would be more than happy to offer a made to measure service at no extra cost.
Please email info@studiopreta.com
  

CAN I RETURN MY ORDER?

Studio Preta’s goal is to start the conversation on how we can change the way we consume Fashion and although returns are accepted, please refer to our purchase guide in the Returns section before proceeding with your order.